The City of West Point Police Department is committed to providing professional, ethical, and respectful service to all members of our community. While many of our employees perform their duties with integrity and dedication, we recognize that concerns may occasionally arise.
We believe it is important for residents and visitors to have a clear and accessible way to report concerns regarding the conduct, actions, or performance of department personnel.
Citizen complaints allow the department to identify potential policy violations or areas in need of improvement and help ensure accountability and public trust. All complaints are taken seriously and are reviewed and investigated in accordance with departmental policy.
Complaints may be submitted in person, by phone, by email, by mail, or through this online form. Complaints submitted using this form are forwarded to the appropriate supervisory personnel for review.
Please note that this process is administrative in nature and does not determine criminal guilt or innocence. Employees are afforded due process during any investigation.
Please use the form below for complaints only.
Do not use this form to submit compliments or commendations.
